The point of departure or arrival must be Munich. In the search form select the place from where to pick you up and where to bring you. Select the required date, time and click the "order transfer" button. Then select the car class. Enter the details of the trip and press the button "pay online".
After ordering a transfer, you will be get an order confirmation via email.
As a rule, order processing takes place within three hours (during business hours). If the application was correctly completed and no confirmation was received, then you need to contact our technical support service.
An order confirmation email will be sent to your email address.
In the "From" field, enter the city, the exact address. In the field "B" - the word "Airport" and then either the name of the airport or the name of the city (if there is one airport in the city).
In the "From" field, enter the word "airport" and the name of the airport, or the name of the city (if there is only one airport in the city). In the "To" field, enter the address of the end point of the transfer.
You can make a change to the order no later than 24 hours before the transfer in your personal account or by contacting the support service.
If you failed to build the desired route, in this case you need to order a transfer by contacting the support service. Send a transfer request or a message via the feedback form. Enter the details of your transfer. Our managers will make every effort to complete your transfer.
The description of each car indicates the number of passengers and luggage that it can hold.
The Economy, Comfort and Business classes are distinguished by the comfort of the trip, the minivan - by spaciousness. In case of doubt, when choosing a car, you can consult with our manager."
We accept the following credit/payment cards: Visa (Visa Classic, Visa Gold, Visa Platinum, Visa Virtual) and MasterCard (MasterСard Mass, MasterСard Gold, MasterСard Platinum), Diners Club, American Express
Online payment is available on our website. You pay 100%, i.e. the full cost, on the site through payment systems. You can also pay cash directly to the driver.
Yes, it is refundable, if you cancel the order no later than 24 hours before the start of the transfer, we will refund the payment in full. If the trip does not take place due to our fault, then the prepayment will also be refunded. Refunds are made in the same way that the payment was made within 21 business days.
The amount of luggage is indicated when choosing a car class. If you need additional luggage space, please let us know in the comment section of your order.
In the event that you become aware of a flight delay, please report this to the support service.
In the event that your plane landed earlier than expected, you need to inform the driver (phone, SMS, WhatsApp, Viber) about this or stay close to the exit from the arrivals area until the driver appears there.
The driver will escort you to the car, who will meet you with a sign at the exit from the arrivals area.
If you are not met by the driver, please try to call him back. If for some reason his phone is not available, contact support.
Our company guarantees that the driver will meet you. He will have your phone number. When leaving the arrivals area, carefully look at the signs of those who meet you and keep your phone on. If anything, the driver will call you directly.
An additional bill for the client's waiting is not issued if the delay is due to a delay in the arrival - departure of the plane or the arrival of the train, the culprit of which is not the client.
No, the price does not depend on the date of the trip. You can order a transfer for any date, but not less than 24 hours before the trip.
The cost of the transfer does not depend on the number of passengers. Each car class indicates how many passengers and pieces of standard luggage the car can hold. Child seats can be ordered separately, they are paid separately.
For the orders of Russian-speaking customers, My-Cab tries to assign Russian-speaking drivers. We always do our best to make your trip as comfortable as possible.
My-Cab is not an intermediary. Our company directly provides transfer services.